Reviews

9.2
Review score

Score Breakdown

Cleanliness
9.5
Comfort
9.6
Property location
8.9
Facilities
9.4
Staff
9.5
Value
8.4

Reviews

    Hana chan
    kw

    Review score

    9.6
    13 April 2018
    All was perfect
    - private onsen - spacious room - lovely view - brush hair dryer!! - nicely designed hotel and rooms - friendly and cooperative staff (of course)
    Joffrey
    hk

    Review score

    8.3
    5 April 2018

    Lovely stay

    No availability for dinner Thought we could access the beach
    Private onsen
    Kwong Kan Jack
    hk

    Review score

    10
    5 April 2018
    There are no comments available for this review.
    TK
    hk

    Review score

    8.3
    4 April 2018
    Room is big and got plenty of space. Having onsen in room with sea view is fantastic. Dinner is very nice too.
    Orapin
    th

    Review score

    10
    3 April 2018
    Only 2 staffs can speak English
    Friendly Staff, large room
    Raymond Lau
    hk

    Review score

    9.2
    28 March 2018

    Thumbs up to private onsen.

    Very attentive staff, excellent service, private onsen.
    hk

    Review score

    9.2
    24 February 2018

    Nice experience

    None
    Good service. Nice room and indoor osen.
    Ye
    cn

    Review score

    9.6
    24 February 2018

    If you’re a little bit tired of a purely traditional Japanese onsen, please try Umine.

    Nothing
    Awesome
    Suvida
    th

    Review score

    9.2
    19 February 2018

    Excellent

    Nothing
    Facility , especially private Onsen bath
    Sandy
    hk

    Review score

    10
    16 February 2018
    Lobby is on 1/F, so we need to walk up the staircase with our big suitcase. Seems like there isn’t lift.
    Clean and spacious. Very well equipped.
    Po Nga Yvonne
    hk

    Review score

    7.9
    28 January 2018
    The interior of the room is a little worn out, especially the in-room hot bath area.
    Room is very spacious.
    travellerhaha
    hk

    Review score

    9.2
    23 January 2018
    - 10-15 mins walk from Beppu JR station, inconvenient with large luggage
    - Friendly and polite staff - Very spacious room with excellent facilities and a private onsen in-room - Convenient location with convenience store, shopping mall, restaurants and bus stop to onsen nearby - Strong wifi
    YIM
    hk

    Review score

    8.8
    2 January 2018

    GREAT STAY

    Quite expensive
    Private Onsen, Nice Staff, Delicious Teppanyaki
    Cindy
    sg

    Review score

    9.2
    29 December 2017
    There are no comments available for this review.
    Christian
    us

    Review score

    9.6
    26 December 2017
    I was not able to select meals through booking.com reservation. Hotel staff said, that they cannot allow a meal change and cannot guarantee meal additions on the day of arrival. The hot spring bath in the room was very convenient, but the temperature of the spring bath was too high so I could not take a bath right away without adding water.
    Quality of Teppanyaki dinner was one of the best in the world. I suggest all the hotel guests not to miss it.
    Arinchai
    th

    Review score

    9.2
    25 December 2017
    Quite far from the train station but close to the bus stop
    Very big room, dinner was great, in-room open-air bath (onsen) is very impressive
    Jo Ridgers
    au

    Review score

    10
    20 December 2017

    Going back!

    Cannot fault
    Everything, staff, room, view, breakfast, bath. Best accommodation experience ever in Japan.
    KJ
    us

    Review score

    9.2
    6 December 2017

    Very pleasent stay, very friendly staff, beaufiful outdoor private onsen with ocean view

    Nothing particular
    Upgrade to a suite room without extra charge
    PHAT
    th

    Review score

    9.6
    25 November 2017

    Perfect stay

    Very spacious and modern Japanese style room. Toilet room is all automatic. Sea view from the room is just perfect. Private outdoor bath also great.
    th

    Review score

    10
    26 October 2017
    onsen in the room
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