Comentarios

9.2
Puntuación

Desglose de la puntuación

Limpieza
9.4
Confort
9.6
Ubicación del alojamiento
8.9
Servicios
9.3
Personal
9.4
Relación calidad-precio
8.4

Comentarios

    chinghua
    tw

    Puntuación

    8.3
    23 de junio de 2018

    Everything you need is in the room!

    But the dinner on the other hand is another thing, we got late arrival due to the train was delayed, we arrived on 19:30. and been told dinner need to be started on 19:40 because the kitchen is scheduled closing at 21: 00. My family and I all understand, so we only put down our luggage, then came down to dinning. But all dishes are cool, even the soup is warm, but they reheat dishes and tasted not quite well, besides they won't serve one dish at time, keep sending next dish even you didn't finish one on your hand, just not the best they can offer.
    Breakfast is amazing and service is great! The room is clean and neatly.
    GC
    tw

    Puntuación

    7.9
    23 de junio de 2018

    Everything you need is in the room!

    But the dinner on the other hand is another thing, we got late arrival due to the train was delayed, we arrived on 19:30. and been told dinner need to be started on 19:40 because the kitchen is scheduled closing at 21: 00. My family and I all understand, so we only put down our luggage, then came down to dinning. But all dishes are cool, even the soup is warm, but they reheat dishes and tasted not quite well, besides they won't serve one dish at time, keep sending next dish even you didn't finish one on your hand, just not the best they can offer.
    The breakfast is absolutely amazing and service is great! The rooms are very clean and neatly.
    kr

    Puntuación

    9.2
    22 de junio de 2018
    Frankly dinner was not valuable.
    Everthing was good except one thing.
    Siu Kei
    hk

    Puntuación

    9.6
    20 de junio de 2018
    Spacious, Clean, Excellent view especially at the in room hot spring, superb service with kindness and politeness, fluent English make it easy to cocommunicate.
    Tsz Yan
    hk

    Puntuación

    8.8
    12 de junio de 2018
    Just a bit far from JR station & expensive.
    The Japanese breakfast is excellent & delicious. Staff are helpful & professional. Sea view is good, room is specious & in-room onsen bath is perfect for couple.
    mo

    Puntuación

    7.5
    29 de mayo de 2018

    good choice

    we booked for 2 adults, but the extra breakfast for my kid was super expensive!
    the room is very big with a big bath tub and nice seaview
    Budsakorn
    th

    Puntuación

    9.6
    25 de mayo de 2018

    Lovely hotel for the family, especially with the little baby.

    There was a little spider in my room, climbing on my body :( The entrance of the hotel is multiple steps of stairs, so you have to lift the stroller to get inside the hotel. It's a little bit far from JR beppu station, so it would be easier if you drive the car or get to the hotel by taxi.
    The staffs are very nice and helpful. Room was big with lovely decoration, classic & simple. I stayed here with my baby, he was 1 year-old and the hotel also prepared stuffs especially for him. Private onsen in room is very great, big enough for our family (2 adults and 1 baby). Breakfast was a japanese-set, it was great also. The view from my room is Beppu tower, and the view from out door bathroom is the sea.
    Jenny
    sg

    Puntuación

    10
    24 de mayo de 2018
    Might be the best hotel you are able to find in Beppu for now. Very detailed as we brought our 2.5 years old son, the hotel provided everything he might need, such as high chair, children tooth paste and brush, small towels, bed guard, slippers etc.
    Heung Hung Kimmy
    hk

    Puntuación

    9.6
    16 de mayo de 2018

    Staff were so nice, they provided the best and unbelievable service proactively. Since we have baby

    None! Everything is too good !
    Staff were so nice, they provided the best and unbelievable service proactively. Since we have baby and toddler coming with us , they arranged in room dining for dinner and breakfast which are so convenient! The teppyanki dinner was super nice, we were arranged in a private room which we enjoyed it so much! Rooms are big and views are excellent. The hotel outlook cant tell these all incredible goods things of it! I would say this is the best hotel service i have encountered so far! Well done Hotel Umine!
    Praew
    th

    Puntuación

    9.2
    13 de mayo de 2018
    Esta entrada no tiene comentarios.
    Shura
    jp

    Puntuación

    10
    6 de mayo de 2018
    Esta entrada no tiene comentarios.
    B
    hk

    Puntuación

    7.5
    27 de abril de 2018

    Convenient but at a premium

    Pricy, relatively in Beppu. Food is good yet not top notch. Teppanyaki was a rushed dinner.
    Decent hotel next to the beach. Convenient and modern.
    Orapin
    th

    Puntuación

    9.2
    23 de abril de 2018
    All staffs are very Friendly & helpful.
    Maesaya
    th

    Puntuación

    10
    21 de abril de 2018
    Esta entrada no tiene comentarios.
    Maesaya
    th

    Puntuación

    10
    21 de abril de 2018
    Nice place and comfortable
    Hana chan
    kw

    Puntuación

    9.6
    13 de abril de 2018
    All was perfect
    - private onsen - spacious room - lovely view - brush hair dryer!! - nicely designed hotel and rooms - friendly and cooperative staff (of course)
    Varittha
    th

    Puntuación

    9.6
    13 de abril de 2018

    Very nice and clean room. Friendly and helpful staffs. I love onsen here

    Room is spacious and onsen is nice
    Joffrey
    hk

    Puntuación

    8.3
    4 de abril de 2018

    Lovely stay

    No availability for dinner Thought we could access the beach
    Private onsen
    Kwong Kan Jack
    hk

    Puntuación

    10
    4 de abril de 2018
    Esta entrada no tiene comentarios.
    TK
    hk

    Puntuación

    8.3
    4 de abril de 2018
    Room is big and got plenty of space. Having onsen in room with sea view is fantastic. Dinner is very nice too.
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